Privacy Policy
01 PRIVACY STATEMENT
1.1. Ensuring the privacy and security of our clients’ and website visitors’ personal and financial information is a top priority. This Privacy Statement outlines how we collect and protect your data. By creating an account or using our website, you consent to the collection and use of your personal information as described in this statement.
1.2. Under the Data Protection Acts of 1988 and 2003, the data controller is Avan Trade (“we”, “us”, “our”).
04 OUR AFFILIATES AND PARTNERS
We may share information with affiliates when necessary to provide the product or service you’ve requested or to give you the opportunity to access the products or services offered by our affiliates. Additionally, we may form partnerships and alliances, including joint marketing agreements, with other companies that offer high-quality products and services that could benefit our clients. To ensure these products and services align with your needs and are delivered in a relevant and useful way, we may share some information with our partners, affiliates, and alliances. This helps them understand which offers are most pertinent to you. The use of your personal information will be strictly limited to the purposes outlined in our relationship with the partner or affiliate.
07 RESTRICTION OF RESPONSIBILITY
If you choose to purchase a product or service from another company, any personal information you share with them will no longer be governed by our Privacy Statement. We are not responsible for the privacy policies or content of external sites we link to and have no control over how your information is used or protected by those sites. When you click on a co-branded or linked website, you may be asked to provide registration or other details. Please be aware that this information will be sent to a third party, and we recommend reviewing their privacy policy.
10 NON-AFFILIATED THIRD PARTIES
10.1. We do not sell, license, lease, or otherwise disclose your personal information to any third party for any reason, except as outlined below.
10.2. We reserve the right to share your personal information with third parties when required by law, regulatory authorities, law enforcement, or other government agencies, or when necessary to protect our rights or property.
10.3. To improve our services, we may engage other businesses to assist with certain internal functions, such as account processing, order fulfillment, client service, satisfaction surveys, or other support and data collection activities related to our business. Information we collect may also be transferred to, and stored at, a location outside the European Economic Area (EEA), including the United States. It may be processed by staff operating outside the EEA who work for us or our suppliers. Additionally, we may share client information with a third party to help analyze client needs and inform clients about relevant products and services. The use of shared information is strictly limited to the task at hand and no other purpose. All third parties receiving personal information are required to protect it in a manner similar to our own data protection practices.
02 COLLECTION OF PERSONAL INFORMATION
2.1. We collect the necessary information to open an account, conduct business efficiently, and protect your assets and privacy. This helps us gather details to better understand your needs and preferences.
2.2. The information we collect directly from you includes contact details such as your name, mailing address, phone number, email address, and information to verify your identity. We also collect demographic details, such as birth date, education, occupation, etc., when you open an account, along with data about your transactions with us. Additionally, we evaluate your trading experience, approximate annual income, and net worth to assess your financial position.
05 YOUR RIGHTS
You have the right to request a copy of the information we hold about you. We may charge a fee for this request, which will not exceed €5.00. Additionally, you have the right to access your data, correct any inaccuracies in the information we have about you, object to the use of your data, and block specific uses of your data. To exercise these rights, please submit a written request to Fin Crypto Partners.
08 MARKETING
8.1. We may use your data to send you information about our products and services that may interest you, and we or our agents may contact you by mail or telephone regarding these offerings.
8.2. If you are an existing customer, we will only reach out to you via electronic means (such as email, voicemail, or SMS) with information about products and services similar to those you have previously purchased from us.
8.3. If you prefer not to receive such communications, please select the appropriate options when we collect your marketing preferences. You can update your preferences at any time by contacting a Client Services representative. If one account holder of a joint account opts out, this choice will apply to all account holders of that joint account. An opt-out decision must be made for each separate account you have with us.
11 CHANGES TO THIS PRIVACY STATEMENT
We may update this Privacy Statement from time to time. If we make any changes, the revised Privacy Statement will be posted on our website, and we will notify you of the changes through a notice on the site. You agree that posting the updated Privacy Statement on the website serves as actual notice to you. Any disputes regarding our Privacy Statement are subject to this notice and our Customer Agreement. We encourage you to regularly check this policy to stay informed about the information we collect, how we use it, and whom we share it with. If you have any questions not addressed in this statement, please contact a Client Services representative.
03 USAGE OF PERSONAL INFORMATION
We use personal information solely for the purpose of delivering quality service and ensuring security. For instance, we may use the information collected to verify your identity and contact details. This information helps us establish and set up your trading account, assign an account number, create a secure password, manage your account activity, and communicate important account information. Additionally, it allows us to enhance our services, personalize your browsing experience, and inform you about relevant products, services, or promotions that may interest you.
06 SECURITY
6.1. All information you provide is stored on secure servers, and any payment transactions are encrypted using SSL technology. If we provide you with (or you choose) a password to access specific areas of our website, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.
6.2. Unfortunately, transmitting information over the internet is not completely secure. While we will make every effort to protect your personal data, we cannot guarantee the security of the information you transmit to our website. Any transmission is at your own risk. Once we receive your information, we will implement strict procedures and security measures to prevent unauthorized access.
09 USE OF “COOKIES”
9.1. We use cookies to help secure your trading activities and improve the performance of our website. (Cookies are small text files sent from the web server to your computer.) The cookies we use do not contain personal information or account or password details. They simply allow the site to recognize that a page request is coming from someone who has already logged in.
9.2. We may share website usage data with reputable advertising companies to target our internet banner ads on this site and other websites. For this purpose, pixel tags (also known as clear gifs or web beacons) may be used to track the pages you visit. The information collected by the advertising company through these pixel tags is not personally identifiable.